California seller guides

How Our Guaranteed Offer Works

Our offer process is built around one promise: the price we offer is the price we pay, held long enough for you to think it over. No instant lowball, no renegotiation at the curb. This page explains each step, what we verify, and exactly what the guarantee does and does not cover.

Get my guaranteed offer →

The offer we make is the offer you get for 7 days, when the car matches its description. If hidden or unreported damage is found at pickup, any adjustment is shown with photo evidence before you decide.

One offer, reviewed by a person

There is no offer before the intake is submitted, and that is deliberate. An instant figure generated from a registration plate alone is not a valuation; it is a hook, and it usually changes the moment someone actually sees the car. We would rather take a little longer and give you a number that was built to hold.

You answer a short set of condition questions about the car: how it runs, its body and interior, warning lights, tyres, keys, title, smog, and registration status. A person reviews those answers, the car's details, and local demand in San Diego County, and makes one hand-reviewed offer. That offer already accounts for everything you told us, which is why it does not need to be renegotiated when we arrive. One offer, made once, and made to stand.

From intake to payment, step by step

STEP 1

Submit the intake

Fill in the car's details and answer the condition questions honestly, including the faults. The offer is only as reliable as the description behind it, and full disclosure is what makes the guarantee possible. Start on the offer form when you are ready.

STEP 2

Receive one hand-reviewed offer

A person reviews your answers and the car's details and sends one offer. There is no automated figure first and no revised figure later for anything you disclosed. If we need a detail clarified, we ask before the offer, not at pickup.

STEP 3

Take the decision window to think

The offer holds for 7 days. Use the time to compare it against a trade-in quote or a likely private-sale price, talk it over, and decide without pressure. If you decline, nothing further happens and there is no obligation to explain why.

STEP 4

Book free pickup in San Diego County

If you accept, we arrange pickup anywhere in San Diego County, from Chula Vista and El Cajon to Oceanside, Escondido, and Carlsbad. Many sellers are relocating or clearing a second car, so we work around your schedule rather than asking you to deliver the car.

STEP 5

Verify and get paid at pickup

At pickup we verify the VIN, title, mileage, and your identification, and walk the car against its description. Once that check is complete, you are paid at pickup and we complete the sale paperwork with you, including the release of liability steps.

The guarantee, in full

Here is the guarantee, word for word: The offer we make is the offer you get for 7 days, when the car matches its description. If hidden or unreported damage is found at pickup, any adjustment is shown with photo evidence before you decide.

Why does the offer not change at the curb? Because everything you disclosed was already priced in by the person who reviewed your intake. The pickup check is a verification, not a second negotiation. If the car matches its description, the offer stands in full. If something genuinely hidden or unreported appears, you see the photo evidence, you see the proposed adjustment, and the decision is still yours: accept it, or decline and keep the car. Nothing is signed and nothing is deducted before you decide. That is also why we ask the condition questions up front, and why honest answers protect your offer far better than optimistic ones ever could.

How the guaranteed offer works, in detail

Why will you not give me an offer before I submit the intake?

Because an offer made without the car's real details is a guess dressed up as a promise. The intake gives us the year, mileage, and condition answers a person needs to price the car properly, and the offer you receive is reviewed by hand from those details.

What exactly is checked at pickup?

We verify the VIN, the title, the mileage, and your identification, and we walk the car against its description. That check is what the guarantee rests on: the car matching its description. It takes minutes, and payment follows at pickup once it is complete.

What happens if you find damage I did not mention?

The guarantee covers it directly. The offer we make is the offer you get for 7 days, when the car matches its description. If hidden or unreported damage is found at pickup, any adjustment is shown with photo evidence before you decide.

Is pickup really free anywhere in San Diego County?

Yes. If you accept the offer, pickup is free anywhere in San Diego County, from Chula Vista to Oceanside and out to El Cajon. You do not drive the car to a lot, and there is no deduction for collection taken out of the offer.

Ready to start? We handle the paperwork with you

Get my guaranteed offer

One vehicle intake, reviewed by hand by our local team. No obligation — and no strangers coming to your door.

Your vehicle

VINs use 17 letters and numbers. You can add it later, but we will need it before booking your pickup.

Please select the year.

Please select the make.

Please enter the model.

Please enter the mileage.

A complete pickup address is required for every vehicle.

Please enter the complete pickup street address.

Please enter the pickup city.

Please enter a valid 5-digit ZIP.

Condition

Check only the issues that apply. Anything left unchecked is treated as working or in good condition. Your offer assumes the car matches your description; the final price is confirmed at pickup after the vehicle is checked.

Title situation
Where should we send the next step?

Please enter your name.

Please enter a valid 10-digit phone number.

Please enter a valid email address.

Your home address — the pickup address above is where the car sits.

Please enter your complete home address (street, city, and ZIP).

Your application goes straight to our local team — every one is reviewed by hand.

Ready when you are

Complete one vehicle intake, see your offer, and arrange free local pickup. No obligation, and no strangers coming to your door.

Get my guaranteed offer →
Get my offer